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Flagship SV9100/SV9300/SV9500 Systems

Telephones & EndPoints Voice Mails Options / Add-Ons NEC Home

NEC Business SV Phone System Platforms: New in October 2014.

The SV series is a modular premise based system that can be any mixture of VoIP, Smart Phone, Wifi, Wireless, Digital, and Analog endpoints with your choice of dialtone. The SV series is NEC's flagship product and their most popular. It is a moderanization with significant enhancements from their previous SV 8100 series flagship line.

This "Cloud Buster" flexible modular system can be configured for almost any application or telecom design. A deep and wide portfolio. Modularity allows repair, upgrade, and much growth without a forklikt upgrade. Top Shelf workhorse components, firmware, and pc and cell applications that simply just work.

Can't afford the best, consider NEC's SL2100 system. It is an economy version of the SV9100. The SL2100 is not as heavy duty, flexible, and offers a polished narrow offering. You should always ask us to quote both SL2100 and SV9100 if Cost is your number one concern. But first consider an NEC payment plan as it may not be as out of reach as you think.

SV9100s --> Up to 48 ports. Expandable into the SV9100e
SV9100e --> Up to 1296 ports.
SV9300 --> Up to 2048 ports.
SV9500 --> Up to 190,000 ports.

* Note: A port is a phone, phone line, path to another system, other device, etc.


The SV9100 / SV9300 / SV9500 System:

Simply call us for the easiest understanding.

For those for a thirst in knowledge we offer the following:

Capacities of SV9100 Series:

The SV9100s:

Limits to 48 ports. (almost any connection uses a port).
Note an SV9100s can be unlocked to become a full SV9100e.

The SV9100e:

Up to 396 Digital and/or Analog phones.
Up to 896 VoIP phones.
Up to 400 phone lines.
ACD: Upto 512 ACD agents and up to 64 groups.
Up to 16 simultaneous voice mail calls. Any Type of phone service.

The SV9100 hardare starts with a base Cabinet:


19" Standard Base Cabinet: Shelf/Tabletop. optWall/opt Rack.
The base cabinet includes:
+ Cabinet,Power Supply.
+ 6 Flexible Slots* (* Slot 1 is for the CPU Blade(Card).
+ Expansion capability to connect up to three more 19" cabinets.
+ Network multiple systems for larger systems while staying in the SV9100 family.



9.5" Small Base Cabinet: .5", 3 slot base cabinet (you can add 1 3 slot expansion cabinet)
Shelf/Tabletop. optWall/opt Rack.
The base cabinet includes:
+ Cabinet,Power Supply.
+ 3 Flexible Slots* (* Slot 1 is for the CPU Blade(Card).
+ Expansion capability to connect to one additional 9.5" cabinet

This cabinet is usually used for small digital configurations to blow away the competion. See the s packages below.
This cabinet can also be used as a remote VoIP Office with local redundancy and/or phone service.

The SV9100 CPU and Discount Bundles

The SV 9100 CPU is typically sold in discount bundles with cabinets, options, telephones end-points, Blades(cards) for digital or analog endpoints (phones) and trunks (telephone dialtone), and licensing. The options include choice in size of the voice mail and VoIP substem or not (Entirely Digital/Analog systems require no VoIP). By offering the CPU without its VoIP component NEC SV9100 is extremly competive in small digital systems. The packages are flexible and with so many options that no list exists. We must enter the quote into the NEC system to determine the best fit and price.

The first division in SV9100 Bundles is the difference between the standard e package and the non-voip s package. The s packages are for small customers with no VoIP components initially needed in their system. The s package can be later upgraded with with penalty pricing to a full e system. Here are some of the differences between s and e:
- e packages include the VoIP CPU hardware.
- e packages generally include the 19" cabinets.
- e packages include the larger capacity voice mail.
- e packages generally start with more licensing.
- e packages can grow past the small fixed limits of s models.


SV9100 Blades (Cards)

+ CPU:
  ++ Voice Mail:
    +++ 15hours of storage used for s configurations.
    +++ 120 hours of storage used for e configurations.
  ++ VoIP Resources. Up to 256 concurent calls limited by licensing.

+ Trunk Blades:
  ++ 4 port Loop/Groundstart.
  ++ 4 port Loop/Groundstart daugher board.
  ++ PRI/T1.
  ++ SV2100 Networking.
  ++ DID/OPX.
  ++ E&M.
  ++ BRI.

+ Station Blades:
  ++ 8 Digital Endpoint (phone).
  ++ 8 Digital Endpoint daughter board.
  ++ 16 Digital Endpoint.
  ++ 4 Analog Endpoint (phone).
  ++ 4 Analog Endpoint daughter board.
  ++ 8 Analog Endpoint.
  ++ 8 Analog Endpoint daughter board.
  ++ 8 Digital Endpoint and 2 Analog Endpoint Combo.

+ Server Blades: Full server reduced to internal blade size:
  ++ InControl, UC Suite, Contact Center.
  ++ NEC Meetign Center. Audio, Web, Mass Notification.
  ++ VPN Sever

+ Audio I/O: 2 input card for doorbells, moh, bgm, external paging, recording equipment.


SV9100 Music on Hold

+ Maximum of 97 Music On Hold Sources.
+ One external source input included on CPU card.
+ We can upload a custom track into the system.
+ An internal tone can be played.


SV9100 Licensing:

Most expandble telecom products use licensing to provide initial value and growth. Manufactors barely break even out in a small configuration. But the make it up over time as you grow. Unlocking features and capabilities is what licensing is about. Here are some of the SV9100 most popular licenses:

+ User License:
  ++Standard:
    +++ IP resource (activates a channel on the VoIP board)
    +++ IP Endpoint
    +++ InMail Voice Mail Box
    +++ InMail Notification Clent
    +++ UM8000 UMS Client (view app)
    +++ UC Desktop and Web Client: basic desktop control, Outlook integration, Click to dial.
    +++ UC Suite Inmail/UMmail integration.
    +++ UC Suite Advanced Service (requires server): Presense, Instant Messaging.
    +++ 3rd party TAPI-2 CTI Client.

  ++ Premium: Includes everything from Standard License plus:
    +++ Contact Center ACD Agent.
    +++ Contact Cetner MIS Agent. UC Suite integration with ACD.
    +++ UC Suite Attendant Client (requires server).
    +++ UC Suite CRM integration

+ MLC: Cell phone as an NEC Telephone.
+ Resource license
+ SIP Trunk Licenses.
+ InMail Email Clients (extra mailboxes).
+ UM8000 Voice Mail Licenses. Text to Speech, AMIS, Hospitality, PMS, Hotel, Languages, etc.
+ Call Accounting Licenses.
+ Conferecing Licenses.
+ Multi-Device (more than one phone per extension)
+ Networking licenses.
+ and more...

SV9100 Warranty and Software Assurance and Warranty(SWA)

Hardware generally has a 2 year warranty included. Some items like cordless phones, UT880 Phone, single-line telephones, and servers have a 1 year warranty. Most 2 year items may be extended to 5 years (below). Software comes with 90 days support.

Software Assurance

Software Assurance is usually mandatory at time of purchase. Some small digital s systems can be exempt.

The SV9100 can have interaction with user pcs, server software, browsers, inside and outside web portals, cell phone apps for in and outside your network. The software on these interaction devcies are constantly under change for feature enhancement as well as secuirty patches to guard against hackers. Therefore it is in your best interest to keep your NEC SV9100 software current. There are three types of SV9100 Software Assurance:

Essential
  + Minor Upgrades and Security Patches (unlimited as available) / Mo major upgrades!
  + Bug Fixes (unlimited as available)
  + Technical support allowed for your vendor within 2 version of current.

Premium
  + Major upgrades / Feature Enhancements (unlimited as available)
  + Minor upgrades and Security Patches (unlimited as available
  + Bug Fixes (unlimited as available)
  + Techical support allowed for your vendor within 2 versions of current

Premium plus ESPP (5 year hardware warranty)
  + Same as Premium but with extented system protection

Note: Software Assurance does not include the labor of your vendor to apply such updates.
Note: SV9100 is under active development with about 2 major releases per year.

System S class SWA

3 year Essential, 1/3 year Premium, 5 year Premium with ESPP.

System E Class SWA

Depends on system resources licensed (upto 64, upto 256, upto 1296, Networking option.
3 year Essential, 1/3 year Premium, 5 year Premium with ESPP

For information about phones, voice mails, and options use the blue buttons at top of page