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Decide why you are here

Here are the common reasons: (see answers below)

• 1) My current CLOUD phone system provider is horrible and/or expensive.

• 2) I am looking for a replacment business phone system from 1 to 30,000 users.

• 3) I have an existing business phone system I am in hope of making changes, expanding, moving, geting training, fixing, etc.

• 4) I need cheaper phone service for my existing phone system.

1) My current CLOUD phone system provider is horrible and/or expensive:

At Parker-South-Bay (PSB):

• No Contracts Required and still get 5 year price. Ask for a contract if you fear rising prices.

• No programming required by you! PSB will design, program, train, install, and maintain your system for you directly without call centers!!!

• Good chance we can accept your existing phone sets or provide you with free or heavily discounted high end phones. ASK!

• Very low starting costs ($4 per ported phone number, optinal equipment, shipping of any equipment, taxes on any equipment or free phones.

• Extended hours. We answer much of the time. Miss us. Leave a message, you would be surprised as we call back.

• Stay because you are happy! Leave easily and can take all your phone numbers.

• Free comprehensive testing of your network to our servers to rule out interent issues.

Parker South Bay is a small company helping customers since the 1989 and experienced before that. We understand the needs of a business. Our CLOUD offering (Intermedia) is a top CLOUD company. NEC partnered with them for 5 years making them even better. We at PSB make the solution even better by having you call us directly, not some off shore call center. We include all remote labor free and free from PSB not some call center. At PSB we are small enough to know each of our customers and how their company and system works. Unlike most all other Intermedia dealers and other CLOUD companies, PSB directly designs, programs, trains, maintains your system and for free. We answer even after hours for questions, sales, and your urgent matters. We require NO CONTRACTS while giving the 5 year price. We can offer a contract if it makes you feel better.

Intermedia is a large, long time CLOUD provider, and has the distinction of being profitable for years (yes, Ring Central we are laughing at your 3 profitable quarters in entire history). Of course Intermedia has more than one data center in the USA and with auto failover should a comet crash into one or the other providing five 9's (99.99999% uptime each year. Haha MS Teams only has three 9's).

PSB has been doing VoIP and CLOUD since the beginning. Having issues, let us start with speed test directly to intermedia servers from inside your network. We can let it run in the background to look for tempermental issues over long periods of time...free. We have run enough data cable to know that not all cable or installers provided a quality or consistent installation. Most data traffic is not really time sensitive. You don't notice a one second delay in a webpage repsonse or file transfer. However, VoIP (voice over internet) goes badly quickly even with a 1/10 second delay. While non VoIP traffic quietly retries thousands of times without ever reporting an error there is no time to retry even once for VoIP.

Being a small company makes every customer a big fish in our pond. We know you. We include all our remote labor free. You have nothing to program yourself! PSB provides most everything turnkey with our experience and remote service. Our prices are very competitive and no one dares to provide the personal and depth of service we offer.

We can look at bringing your exisitng phone sets or give you a free phones or heavy discounts off high end phone sets. Actualy many young Adults don't even want a desk phone, they prefer a soft phone (a computer program that thinks it is a phone for your desktop computer, laptop, or cell ,which is free from the PSB Cloud for users. Generally speaking the initial price is very low. Generally it is just the $4 fee to import your existing phone number(s), any new phones, shipping of any new phones purchases or given free, and the sales tax on those phones including free (yes legally you must pay sales tax on free phones.

CLOUD OR Premise? Note we sell, program, install, train, and service both!

Ask about NEC Bridge where you can marry/expand a NEC premise sysem with the NEC CLOUD which also allows select users to be both at same time. Only NEC has this bridge.

As of 2025 the truth is that a CLOUD solution is the correct solution for about 90 percent of those getting a new phone system

Surprising a CLOUD can be cheaper than their montly phone bill for small customers as it includes the phone service and Telco carriers are getting greedy. Find out easily with no presure with a phone call to us. Many phone bills include internet and we are happy to help you "deciper" the bill separate interent from phone lines, tolls, and taxes.

Conversion costs are minimal with PSB "free CLOUD" phones PSB free remote CLOUD labor before and after the sale.

Call us for no pressure formation

• Free education and analysis

• Help you keep your Toshiba/NEC premise system alive or Move quicly to the CLOUD

• Accurate quote with no hidden fees. Often with incredible low startup costs with our free phones or discounts towards high end equipment.

• We will design and program your CLOUD system for turnkey operation for FREE both before and after the sale

CLOUD Upsides:
+ Workers work from work, home, or mobile.
+ Cloud is about Collaboration Tools and Video Calls.
+ Use any device deskphone(s), cell phone, laptop, etc.
+ More popular with younger staff.
+ Safer bet than any premise system or other CLOUD provider.
+ Company or department calls if have staff to answer.
+ Disaster Recovery.
+ Lower initial costs.
+ Remaining premise options risky

Parker INTERMEDIA CLOUD
++ PSB offers monthly term and free/discounted phones at 1yr. term.
++ PSB sells with 35 years experience.
++ PSB does all remote programming free before and after the sale.
++ Polished feature set.
++ Texting for each user and company main numbers.
++ Intermedia has been profitable for years where others like Ring Central only have a couple of profitable quarters.
++ Play with a phone or app on your desk/cell before you buy.
++ Extension can be on multiple devices.
++ Micro Call Center Included.
++ Setup, Admin, Support by PSB (no off shore call center with long waits, customer verification delays, poor english, limited skills, tech tiers to progress).
++ No sneaky auto-renews. month to month. You stay because you love it!
++ Lots of features others don't have or charge more for.
++ Four levels of call centers from free to larger/wonderful as they get

Where premise could still be an advantage:

When you have a large number of featureless phones. An example of this is a hotel, retirement home, or perhaps a school. However, with most of the large premise companys leaving the business, it is such a risk to choose premise as it might be gone tomorrow.

PSB is fighting back and worked out CLOUD offerings that include inexpensive offerings for these large systems with vanila phones. We also are certified to sell to non-profit schools at best rates using government programs. Give us a call and let us evaluate a no pressure offering for you.

What type of system are you interested in?

3) I have an existing business phone system I am in hope of making changes, expanding, moving, geting training, fixing, etc.

3A) I have A NEC Phone System

3B) I have a TOSHIBA Phone System

With 35+ years of Toshiba and a tendancy towards being a packrat, we stock Toshiba back to 1991. If we do not have it, we know friends who do. We lived it then and remember much. We even have used stock of curent models. Toshiba has the reputation for the longest lasting hardware.

Our business is focused on selling, installing, programming, training, servicing phone systems. We do not focus on selling parts to other vendors or web sales. Thus inventory is not generally packaged for immediate shipment, but you might get lucky.

The new 2021/2022 e911 laws (Kari's Law and Ray Baum's Law) prevent most used systems from being reinstalled or having and in some cases having a major upgrade. Typically you can expand or have minor upgrades. It is overzellous law when it comes to a company with phones all in one close area that e911 would come to the same door for a e911 call from any phone. The only winners will be the lawyers as this is a hugh liability for companies and vendors.

We can expand your Toshiba or NEC in many cases even with the 2021/2022 new e911 laws. We often have brand new virgin equipment that was not sold as it was replaced with a newer model at the same price and did not have the heart to sell it to customers as other dealers do. We have lots of trade-ins from those upgrading or going out of business. These include the current generation of CIX40, CIX100, CIX200, CIX670, ipedge EP, ipedge EC, ipedge EM. Voices mails such as App Server, MAS, Mini-MAS, XPE16, IES16, IES32, IVP-8r2, IPV-8, Stratagy DK, and even some older units were embarressed to mention. We also have the 90's models the DK series: (dk14, dk16, dk40, dk40i, dk280, dk424, dk424i). NEC is very active and has a migration path for older systems to meet e911 through discounted upgrades.

We will be happy to discuss alternatives to your initial request or idea. We can help you avoid mistakes. Our cards go out with the current firemware levels.

Give us a call for no pressure information on used systems.

p>With 35 years of business telecom experience we are in the best position to help you with your telecom choices. In the beginning we serviced all brands. During the peak of dot come it became obvious that Toshiba had a cost effect terrific and cost friendly solutioh for almost any customer and that was our focus. After Toshiba quit Telecom in 2017 NEC was the obvious winner for both premise and cloud based systems. NEC is the largest provider of business phone systems worldwide and typically toggles #1/#2 in the USA. However, in a surprise move NEC also quit telecom in 2024.

We still service active Toshiba and NEC systems. We have plenty of instock new and used Toshiba. New e911 laws prohibit major upgrading or re-installing a phone system that can not provide the 2022 e911 law changes. Since we knew Toshiba ever so well we can migrate you into a premise economy or standard premise system or into our top notch NEC CLOUD system. When it comes to moving to a new system we offer the best at competivie prices. All of our installs are 100% pre-programmed including greetings so no homework to do. Our cloud system generally include future add, moves, and changes remotely. We can install a cloud in some fashion the next day using computers or cell phones and can get the phones overnighted. We can service almost any Toshiba telecom system after 1990. We can talk about the older 1980 systems as well as we were there too.

NEC systems are locked to your selling dealer. It takes an effort to change dealers - ask. Our NEC experties is specialized in NEC CLOUD (a flavor of Intermedia), sl2100 (sl1100) and sv9100 (sv8100).

Unlike most selling a CLOUD solution for the top commission we can offer the tips and tricks as well as no contracts and mix and match of license types. Also you never have to deal with an offshore call center or a pool of tech support workers that have no idea what is in your system and must keep everything baseline. PSB is small enough every customer is a big fish and we all know you inside out.

Simply give a call for no pressure options.

3C) I have another Brand of phone System or not sure

I am looking for cheaper phone service for my existing phone system.

Dialtone:

The big names in the SF Bay area in dialtone are AT&T, Telepacific, & Comcast. AT&T and Telepacific are really not your friend.

We offer our favorite NUSO who supplied NEC's sytems. Although NEC is out of the picture NUSO their supplier has grandfathered are special pricing and features. They have served are customers perfectly for many years. We can act pretty fast in most cases. Usign call forwards from the old service to the new service before porting which takes typically 10-14 days for any carrier for land line porting. Get month to month at same price as contract. Give us a call and we can help chose wisely for you and even negotiate a better deal for you.

IS YOUR COPPER PHONE SERVICE GOING AWAY? Move quickly and inexpensively to PSB NUSO Internet based dialtone. Month to Month (same price) or term to lock pricing if worried prices going up. Keep your numbers. Free calling. Easy to talk to. Fast response.

Also consider PSB CLOUD systems that includes DIALTONE and free calling in up to 33 countries. ASK!!!
If you have just a few phone sets it can often be cheaper than what your currently paying for dialtone to your carrier now. No presure from us. Very low startup cost as we have free phones or discounts towards better phones. Mix and Match users on a state of the art new sytem. Give us a call to find out more.