INTERMEDIA CLOUD Systems for Microsoft Teams
Cloud Phones | Cloud Downloads | Intermedia Factory Cloud Site |
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Parker and Intermedia bringing you the best way to add Phones
and/or a call center to Microsoft Teams.
No extra money to Microsoft to add phones and or a call center to Teams.
No contract required. Month to Month at Same Price. Pay monthly not annual pre-pay! HaHa you will stay because you love it!!!
PSB CLOUD quotes are very accurate with estimated governent taxes and fees included with no hidden surprises.
Simply adds a Phone Icon to the left margin in your MS Teams App.
Adds Full phones, includes free calling, auto attendants, voice mail, outside texting for user and/or company, recording, archiving, and more.
Mix and Match Licensing to only pay for what you need, not what the most advanced users needs.
Many of our Teams Plans include a deskphone or headset to a quality device OR a discount towards high end. You can also bring your own devices.
Are plans include free apps (mobile/computer/laptop) but most allow up to 5 simultanous devices at no extra cost.
No programming/homework to be done by you. Parker includes free Parker Rep to program your system before and after sale.
Keep all your existing phone numbers. Includes direct numbers to each user if you do not already have them.
Nobody's private cell number needs to be seen by called party, only work numbers protecting employee and company should employee leaves.
We listen / Patience / 35+ years of experience & knowledge. Does not matter if your a one person company or a thousand. No pressure.
PSB offers 3 MIX and MATCH Teams plans (soon to be 4):
Included is:
Dedicated PSB USA based Account Manager who will design/program/maintain your system turn-key!!!!
Note with PSB you can even MIX and MATCH Teams Licensing with non-Teams licensing in one coheisive system.
Each User has a direct Phone Number (eg callers always see company number even on cellphone).
Multi-Level Auto Attendant with general mailbox.
10 Ring Groups each with its own Voice Mail Box.
Call History and User Activity Reports including auto-scheduling.
Quality of Service Report for Each Device.
Chrome Browswer "Click to Call"
Active Directory and Single-Sign-on
Additional Phone Numbers as Aliases (eg old and new company numbers) and future phone numbers,etc.) for just $1/month.
Package: | Teams Express | Teams Essentials (coming 3Q 2025) | Teams PRO | Teams Enterprise |
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Cost: | 16.99/month | $17.99/month | $22.99/month | $28.99/month |
Term: | Monthly | Monthly | Monthly | Monthly |
Free Device: (phone/headset): | -- | Silver Rebate | Gold Rebate | Gold Rebate |
Number of Concurrent Endpoints: | 1 Phone plus Apps | 1 Phone plus Apps | 5 Phones/Apps | 5 Phones/Apps |
Free* Calling: | USA | USA + 23 Countries | USA + 33 Countries | USA + 33 Countries |
User Call Forwarding: | -- | yes | yes | yes |
AI Call Insights: | -- | Coming Soon | Coming Soon | Coming Soon |
Voicemail Transcription: | -- | yes | yes | yes |
Web Fax (anyone/anywhere): | -- | -- | yes | yes |
User Texting: (not pooled) | -- | First 25 free | First 500 free | First 1000 free |
All Licenses also Include:
Phone Features: Transfer, 3-way Calling, Hold, Caller-ID, Music on Hold, Hot Desking, Paging, Call Park/Pickup, Ring Groups with User Login/Logout, SPAM call blocking/tagging, 911, Voice Mail, Voicemail Transcription, Call Recording.
Archiving: 30 days archiving (additional at a fee).
Nobody does MS Teams phones better than Intermedia!
No extra money to Microsoft. Adds the Unite Icon to the Teams App. Click that Icon and get the full power of Intermedia. Mobile App as well.

Left margin unite icons can include:
Text to and from your direct number.
Text to and from some company main numberd(s).
Top of the line Call Center Agent Access.
Call History.
Voice Mail visual message center with text translations.
Make or Receive Calls.
Popup for Incomming Calls. Choice of Desk Phone or Softphone on screen (or both).
1, 23, 33 Countries of Included Free* Calling depending upon License
1: USA
23: Add Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, France, Germany,Iceland, Ireland, Italy, Luxembourge, Netherlands, Norway, Norway, Poland, Portuagal, Romania ,Slovak Republic, Spain, Sweden, Switzerland, United Kingdom
33: Add Australia, Hong Kong, India, Israel, Japan, Malaysia, New Zealand, Singapore, South Korea, Taiwan.
* Calls to premium phone numbers (fixed or mobile) and to certain high-cost areas calls within the countries listed above will not be free; they will be charged on a pay per use basis, based on Company’s international calling rates.
Toll Free Pricing:
Toll free numbers are $1/month each. Then select a pooled minute package below:
<--Package: | <500 minute | <1000 minute | <2500 minute | <5000 minute | <10000 minute |
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Cost: | $13/month | $23/month | $50/month | $95/month | $185/month |
Overage: | $2.6¢/minute | $2.3¢/minute | $2.0¢/minute | $1.9¢/minute | 1.85¢/minute |