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Voice Mails

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Parker Communications is proud to offer Toshiba products exclusively. Toshiba's line of telecommunication products is flexible, powerful, broad, reliable, feature rich, and long lasting.

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Voice Mail Overview for Toshiba PBX:

NEW Systems on IPedge or VIPedge (CLOUD) platforms: Have Toshiba's flagship voice mail built in.

NEW or Existing 2005+ CIX platforms: Have the choice of a new Flagship VM (App Server), Toshiba CLOUD App Server, Lowcost LVMU/GVPH VM, or moving forward an older voice mail from a previous Toshiba system.

Existing 2001-2004 CTX/CIX platforms: Must upgrade just the CPU card to a new one (keep the rest as is) to have the choices above, or find a used unit (not suggested - ask).

Existing 1991-2000 DK platforms: Must upgrade just the Cabinet(s) and CPU card to a new one (keep the rest as is) to have the choices above or find a used unit (not suggested - ask).


Current Voice Mail Models


FLAGSHIP CIX Application Server Voice Mail:
New 4/1/2013 (We were BETA and sold first retail unit in USA!)
Usually as a premise server, but can be in the Toshiba factory CLOUD as well.
This app server voice mail adds features to the phone system - see below:"
Basically it is an IPedge without call processing.
System Ports Max Drive Max Mailboxes Max SCM(GUI) Max Aud/Web/Vid Conferencing
ES 8 Hard 120 24* 0
EP 24 (wow!) Hard 1000 40 4
EC 24 Hard or Raid 1 5000 200 24
EM 8 Hard or Raid 5 10000 800 24
Cell apps for Android and iPhone.
Adds similtaneous ringing of desk, phone, or groups
Adds cell-phone only user type (personal cell can show company number and transfer business calls)
Strong tenant support.
Follow me capabilities.
Unified MessagingSchedule backups.
Includes SoftKeys.
Based on hardened Linux .
EP/EC/EM support 2nd operation system of windows or windows servers to host ACD, etc.
Uses GIPU/MIPU channels programmed as SIP VM.
Optional Fax mail
Requires annual maintenance
Simple or Complex Hollidays
Conference Bridge (except ES)
Call Accounting (except ES)
Can be turned into full IPedge system with additional licensing
Application Severs ES, EP, EC, EM

LOW COST CIX 100, 200, 670, 1200 VM (LVMU):
2 ports (expandable to 4,6, or 8).
40 hours of storage, 360 mailboxes.
Includes soft-keys.
Auto Attendant
2yr hardware warranty, expandable to 5 or7 years
Uses PBX battery backup
Auto attendant
No connection to data network
Battery Backup up RAM for maximum life - no hard drive)
2yr hardware warranty, expandable to 5 or7 years
Requires copper phone line or TDM PRI or local PC to admin
Compatible with CIX Release 4 and higher of CIX100, CIX100s, CIX200, CIX670, CIX1200.
Easy to upgrade in older 2001-2004 CIX or CTX to allow (just new cpu card).
Upgrade 1991-2000 DK Cabinet and CPU to CIX (keep other cards and phones).
Port Licensing applied to PBX CPU not VM itself

LOW COST CIX 40 VM (GVPH):
4 ports (expandable to 6 or 8).
40 hours of storage, 374 mailboxes.
Includes soft-keys.
Auto attendant
Requires copper phone line or TDM PRI or local PC to admin
Local RS232 admin and Built-in modem
No connection to data network
Battery Backup up RAM for maximum life - no hard drive)
2yr hardware warranty, expandable to 5 or7 years
Uses PBX battery backup
Port Licensing applied to PBX CPU not VM itself

Older Discontinued Voice Mail Models


MICRO MAS VM (MMAS):
Discontinued in Jan 2016 when a less expensive, more modern system available (EP app server based on Dell 9020m).
Windows 7 embedded
Similar as MAS below but starts at 2 ports and limited to max of 8 ports.
Option for analog ports to support older Toshiba DK PBXs
Does not offer RAID, redundant power supplies
Toshiba branded Application Servers EP, EC, EM :
Migrate Server, USED or send to factory for refurb
Replaced by Dell Servers above
Easy to Migrate to new Dell Servers when time comes

MAS VM (MAS):
We have one NEW left with 2008r2 Emb(MS support to 2023) & Raid-1 Discontinued 2015.
USED or send to factory for refurb.
4 ports (expandable to 8,12,16,20,24,28,32).
4,000 hours storage.
Includes 5 Unified Messaging Clients (expandable)
Includes email notification and soft keys.
Multi Application Server (ACD, MIS, Feature Flex, Netphone/SCM, VCS, eManager,MyPhoneMgr)
Optional Raid 1 or Raid 5
Optional Redundant Power Supplies
2 year warranty only
Optional ES feature groups, Feature Flex, ACD/MIS, Netphone, Video Conferencing, Raid.

CIX (R4 or later) VM (Strata Messaging):
Discontinued on 4/30/13 in favor of CIX Application Server. However this product may be less expensive in some sizings and requires no annual maintenance as software is frozen. We stocked up and still have these new for sale.
5/22/13 version 10.5.4.24 is available for free (requires labor to install however) adds cell apps for Android and iPhone.
Low cost Unified Messaging Voice Mail.
Completely different user interface than all other Toshiba Voice Mails.
2 ports (expandable to 4,6, or 8), 300 hours of storage, 400 mailboxes.
Comes with 10 (2,4 ports) or 20 (6, 8 ports) "free" unified messaging clients.
Uses GIPU/MIPU channels programmed as SIP VM.
Runs on Toshiba's LUCA low power platform.
Strong tenant support.
Follow me capabilities.
Unified Messaging, fully synchronized using IMAP4.
Solid state hard drive (no moving parts).
Schedule backups.
Includes SoftKeys.
Based on hardened Linux.
Optional Fax mail

CIX ies16 or ies16xp VM :
Discontinued on 6/30/13
USED or send to factory for refurb.
ies16xp supported by eManager.
4 ports (expandable to 8, 12, 16 )
100 hours of solid state storage, Unlimited mailboxes.
Solid state hard drive (no moving parts).
Includes 20 Unified Messaging Clients (expandable).
Includes email notification and soft keys.
Automatic backup to a network drive
Uses PBX battery backup (use BSIS integration!)
Optional ES features groups (e.g. fax server).

ES VM (XXX):
Toshiba offers other specialty voice mail based on stand alone servers.

CIX 28 VM (GVMU):
Only USED or send to factory for refurb.
4 ports (expandable to 6 or 8).
20 hours of storage or upto 1024 total messages), 40 mailboxes.
Includes soft-keys.
local RS-232 admin OR external modem required
Uses PBX battery backup
Auto attendant

CIX ies32 VM
Only USED or send to factory for refurb
4 ports (expandable to 8, 12, 16, 20, 24, 28, 32 ).
400 hours of storage, Unlimited mailboxes.
Original hard drive recalled. Replaced by hardened drive.
Includes 5 Unified Messaging Clients (expandable).
Includes email notification and soft keys.
Automatic backup to a network drive
Uses PBX battery backup (use BSIS integration!)
Optional ES features groups (e.g. fax server).

DK/CIX VM (IP8r1 or IVP8-r2)
Only USED or send to factory for refurb
2 ports (expandable to 4,6, or 8), 15 hours of storage, unlimited mailboxes.
Compatible DK40, DK280, DK424, DK424i.
With CIX feature omissions (CIX100, CIX100s, CIX200, CIX670, CIX1200).

DK/CIX Flash Voice Mail:
Only USED or send to factory for refurb.
2 ports (expandable to 4)
4 hours storage (expandable to 15 hours)
Unlimited mailboxes.
Local RS-232 admin OR external modem required
Powered by power cube - You should have a UPS
Auto attendant
DK/CIX VM (Strata DK) :
Only USED or send to factory for refurb
2 ports (expandable to 4,6, or 8), 30-100 hours of storage, unlimited mailboxes.
Compatible DK40, DK280, DK424, DK424i.
With CIX feature omissions (CIX40, CIX100, CIX100s, CIX200, CIX670, CIX1200).